Terms of service
Welcome to HoldFit.
These Terms of Service govern your access to and use of the HoldFit website and your purchase of products through our online store.
HoldFit is a consumer brand operated and managed by Billiora Group, India.
By accessing our website, creating an account, placing an order, or using our services, you acknowledge that you have read and agree to these Terms and our applicable policies.
If you do not agree with these Terms, please do not use our website or services.
1. ABOUT HOLDFIT
Brand: HoldFit
Operated By: Billiora Group
Country: India
Customer Support: [HoldFit.care@gmail.com](mailto:HoldFit.care@gmail.com)
2. ELIGIBILITY
By using this website, you confirm that:
• You are legally capable of entering into a binding agreement under applicable law.
• The information you provide is accurate and complete.
• You will use the website only for lawful purposes.
• You will comply with applicable laws and regulations.
If you purchase on behalf of another person or entity, you confirm that you have authority to do so.
3. WEBSITE USE
You must not:
• Use the website for fraudulent or unlawful activities.
• Provide false or misleading information.
• Attempt unauthorised access to our systems.
• Interfere with website security or functionality.
• Introduce viruses, malware, or harmful software.
• Scrape or commercially exploit website content without permission.
• Infringe the rights of HoldFit, Billiora Group, or any third party.
We may restrict or suspend access where reasonably necessary to protect our website, customers, business, or legal interests.
4. PRODUCT INFORMATION
We make reasonable efforts to ensure product descriptions, images, specifications, colours, dimensions, availability, and other information are accurate.
Minor variations may occur because of manufacturing changes, lighting, photography, screen settings, or packaging updates.
Nothing in these Terms limits any consumer rights available under applicable law.
5. PRICES AND TAXES
Applicable prices and charges will be displayed on the website or during checkout.
Prices may change from time to time.
The price applicable to a confirmed order will be handled according to applicable law and the terms communicated at the time of purchase.
Applicable taxes, shipping charges, discounts, and other charges will be displayed during checkout.
6. ORDERS
When you place an order, you submit a request to purchase the selected products.
Orders may be subject to verification, product availability, payment confirmation, and other reasonable validation procedures.
Where permitted by law, HoldFit may decline or cancel an order because of:
• Suspected fraudulent activity
• Incorrect or incomplete information
• Product unavailability
• Material pricing or technical errors
• Duplicate or unusual orders
• Delivery restrictions
• Other legitimate operational or legal reasons
If payment has already been received for an order cancelled by HoldFit, any eligible refund will be processed according to our Returns & Refund Policy and applicable law.
7. PAYMENT
Payments may be processed through authorised third-party payment providers.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
Payment transactions may be subject to the terms and privacy policies of the applicable payment provider.
8. CASH ON DELIVERY
Where available, Cash on Delivery may be offered for eligible orders and serviceable locations.
COD availability may depend on the product, location, order value, courier serviceability, and operational considerations.
Any applicable COD charges will be displayed before order confirmation.
9. SHIPPING AND DELIVERY
Orders are shipped according to our Shipping Policy.
Estimated delivery timelines may vary due to logistics operations, weather, public holidays, transportation disruptions, serviceability, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery information.
Applicable consumer remedies for delayed delivery, non-delivery, or products that do not conform to the agreed description or specifications will continue to apply.
10. RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds, replacements, and cancellations are governed by our Returns & Refund Policy.
Eligibility may depend on:
• Product condition
• Time since delivery
• Nature of the issue
• Product category
• Applicable return conditions
• Applicable law
Nothing in our policies is intended to remove or restrict mandatory consumer rights.
11. PROMOTIONS AND OFFERS
HoldFit may offer:
• Discounts
• Promotional codes
• Bundles
• Limited-time offers
• Free gifts
• Other promotional benefits
Promotions may be subject to specific terms displayed with the relevant offer.
12. INTELLECTUAL PROPERTY
All intellectual property appearing on this website, unless otherwise stated, belongs to or is licensed to HoldFit and/or Billiora Group.
This includes:
• Brand names and logos
• Product names
• Website design and layout
• Written content
• Product photographs
• Graphics
• Illustrations
• Videos
• Marketing materials
• Original designs
Unauthorised commercial use is prohibited.
13. USER CONTENT
If you voluntarily submit reviews, photographs, testimonials, feedback, or other content, you confirm that you have the right to provide that content.
By submitting content, you grant HoldFit and/or Billiora Group a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, adapt, and publish the content for legitimate business, customer-service, marketing, and promotional purposes, subject to applicable law.
We may remove unlawful, misleading, abusive, offensive, defamatory, or inappropriate content.
14. THIRD-PARTY SERVICES
Our website may use third-party services including:
• Payment processors
• Delivery and logistics providers
• Analytics services
• Communication platforms
• Advertising services
• Hosting and technology providers
Third-party services may operate under their own terms and privacy policies.
15. PRIVACY
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy for information about how personal information is collected, used, stored, and protected.
16. DISCLAIMER
We make reasonable efforts to maintain the availability and accuracy of our website.
However, we do not guarantee that:
• The website will always be available.
• Every website feature will operate without error.
• All information will always be completely current.
• The website will always be free from technical issues.
Nothing in these Terms excludes any warranty, liability, or consumer right that cannot legally be excluded.
17. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, HoldFit and Billiora Group will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or services.
This limitation does not apply where liability cannot lawfully be limited or excluded.
18. INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or infringement of third-party rights.
This provision does not limit mandatory consumer rights.
19. SUSPENSION AND TERMINATION
We may suspend or terminate access to the website where reasonably necessary, including cases involving:
• Fraudulent activity
• Abuse or misuse
• Security threats
• Violation of these Terms
• Illegal activity
• Attempts to interfere with our systems
Termination will not affect rights or obligations that arose before termination.
20. GOVERNING LAW
These Terms shall be governed by the laws of India.
Disputes shall be subject to the jurisdiction of competent courts in India, subject to mandatory consumer protection rights and applicable jurisdictional requirements.
21. CHANGES TO THESE TERMS
HoldFit may update these Terms from time to time.
The updated version will be published on this page with a revised Last Updated date.
22. CONTACT INFORMATION
HoldFit
A Billiora Group Brand
Operated by Billiora Group
India
Customer Support:
[HoldFit.care@gmail.com](mailto:HoldFit.care@gmail.com)